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Frequently Asked Questions

What file formats do you provide?

All layers are delivered as KMZ — a compressed, self-contained format that bundles the map data and any site plans or labels into one file. It works in Google Earth, ArcGIS, QGIS, and most GIS tools.

How do I receive my files after purchase?

Your file downloads instantly on the confirmation page right after payment. Each file is licensed and watermarked to you. You can re-download it anytime from the confirmation link on your Stripe receipt. Trouble downloading? Email support@vmapdata.ai.

Are the layers specific to one county?

Yes — each layer purchase covers one county. If you need data for multiple counties, add each one separately to your cart.

How current is the data?

Layers are derived from publicly available government and commercial data sources and are updated periodically. For time-sensitive regulatory use, we recommend verifying with the relevant authority.

Can I use the layers commercially?

Yes. Each purchase grants a single-user license for personal or professional projects. Redistribution or resale of the files is not permitted. See our Terms of Service for full details.

What is your refund policy?

Due to the digital nature of our products, all sales are final once a file has been downloaded. If you experience a technical issue with your download, contact us and we'll make it right.